Lyt WorkShift is a simple way for shift workers to keep track of hours worked and money earned. If you need help, have found a bug or have a feature idea, we’d like to hear from you.
Contact us
Email: support@lytworkshift.xyz
We usually reply within 2 business days.
To help us solve your problem quickly, please include:
- your device model and iOS version
- the app version (shown under Help in the app)
- what you were doing, what you expected and what happened instead, plus screenshots if you can
Please do not send your app password. We never need it and we cannot see or reset it.
Frequently asked questions
Where is my data stored?
Only on your device. Lyt WorkShift has no online account and no cloud server. See our Privacy Policy for details.
How do I back up my data or move it to a new phone?
Open the app menu and go to Backup to create a backup file (.zip). Save it somewhere safe using the share sheet or the Files app, such as iCloud Drive. On your new device, install Lyt WorkShift, open Backup, choose Restore and select that file. Because we do not store your data, we cannot restore it for you if you have no backup.
I forgot my app password. Can you reset it?
No. The password is stored only on your device and we cannot access it. If you have a backup, you can delete and reinstall the app, set up a new profile and restore your backup.
How do I print or export a report?
Open Analytics or a report and choose the PDF or print option. You can print through AirPrint or a Bluetooth printer, or share the PDF.
Why does the app ask for camera, photos or Bluetooth access?
Camera and Photos let you add a profile picture or attach images to shifts. Bluetooth is used for nearby printers. All are optional, and you can change them anytime in iOS Settings > Lyt WorkShift.
Why do I see ads?
Ads, served by Google AdMob, keep the app free. You can limit ad tracking in iOS Settings > Privacy & Security > Tracking.
How do I delete my data?
In the app, go to Settings > Delete Account. This erases your profile, shifts, attachments, backups stored in the app, and preferences from your device. Deleting the app also removes its data. Backup files you saved elsewhere must be deleted separately.